Privacy Policy

Introduction

Safartax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services for interstate border tax payments.

Information We Collect

Personal Information

When you register and use Safartax, we collect:

• Mobile phone number for authentication and communication
• Vehicle registration details (registration number, vehicle type)
• Payment information processed through secure payment gateways
• Transaction history and border pass records
• Communication preferences and support interactions

Automatically Collected Information

We may automatically collect:

• Device information (model, operating system, unique device identifiers)
• App usage data and analytics
• IP address and general location information
• Log data including access times and app interactions

How We Use Your Information

We use the collected information to:

• Process border tax payments and issue digital passes
• Authenticate your identity and secure your account
• Send transaction confirmations and receipts via WhatsApp and email
• Provide customer support and respond to your inquiries
• Improve our services and develop new features
• Comply with legal obligations and prevent fraudulent activities
• Send important updates about our services

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Government Authorities: Border tax authorities and regulatory bodies as required for tax compliance
• Payment Processors: Secure third-party payment gateways to process transactions
• Service Providers: Trusted partners who assist in operating our services (cloud hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights and safety

Data Security

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption for sensitive data transmission
• Secure payment processing through PCI-DSS compliant gateways
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage with regular backups

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are maintained for a minimum of 7 years as required by Indian tax laws. You may request deletion of your account and associated data by contacting our support team.

Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and data (subject to legal retention requirements)
• Opt-out of promotional communications
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us at support@safartax.com or call +91-9205301151.

Children's Privacy

Safartax is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date. Your continued use of Safartax after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: